T & C

Share the joy
By viewing the information on this website, you agree to the following Terms and Conditions:
The information provided on this website is general information that has been provided for personal educational or reference purposes only and is not to be used as a substitute in place of professional care.   At all times your health and healing is your responsibility and we do not advise you to discontinue any medical treatment you may be receiving.  All product on this site are intended to be used in harmony with any other healing work that you undertake, including but not exclusively traditional medicine.  Please note that this website is continually being updated and so may not hold the most current information and the site holds the right to change any information without notice.
You are not permitted to reproduce or copy any of the information provided on this website for any purpose without prior permission.  You are not permitted to download, republish, copy or print any of Energy in Balance (PixiesPatch PL  ATF the PP Trust) copyrighted information or images for personal or commercial use without written authorization.  If you wish to use any of the information provided on this website please contact Energy in Balance (PixiesPatch PL  ATF the PP Trust) for information and written authorization.
All payments taken through this site will be taken through Paypal and or a valid credit card, your receipt will be issued from PixiesPatch PL  ATF the PP Trust.  PixiesPatch PL  ATF the PP Trust will be the name that will appear on your credit card/bank statement/paypal account for any purchases taken through this site.
Returns Policy
If you are not satisfied with you order and would like to return it you must take these steps:
1 Contact us through the website secure contact page within 48 hours of receiving your order outlining the concerns of the product.
2 Return items in their original condition to us within 21 days of contacting us.  Please include a copy of the correspondence information with the return so we can match your order.  Returns address – Energy In Balance, 11 Warragah Parade, Yaroomba, Qld 4573 Australia.
3 Once items are returned we will review the order and then authorize a refund, replacement or store credit depending on the circumstances.
Energy in Balance (PixiesPatch PL  ATF the PP Trust) always advises our customers to use a shipping method that is traceable or requires a delivery confirmation to be taken.  Our FREE shipping does not include this and we are not responsible for any packages that are lost in transit.
We always take the greatest care in packaging our product so that they are delivered safely to your door, however we do not take any responsibility for any breakages that may occur during transit.  If by some chance your item is damaged during transit you must contact us straight away – please provide photos of the damaged packaging and product.  Please have the damaged packaging and product available to take you your local post office if an insurance claim is warranted.
Thank you for your understand please enjoy out site.

Shipping info for all purchases:

  • FREE standard shipping for all purchases over $30 and under 250 grams in Australia
  • $7.50 flat fee for all postage within Australia for purchases under $30
  • Express Post available $10 on all orders within Australia
  • All postage outside Australia $27.50 tracked flat rate.
  • Pickup available from Events listed on Calendar by appointment.